Below FAQ are some common concerns of our clients before purchasing the products.
If you have other questions, please just send it to support@depasro.com.
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- Pre Sale Questions
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Pre Sale Questions
Depasro offers various customization options, including adding text, uploading images, selecting colors, and choosing fonts. The specific customization options may vary depending on the product.
Yes, Depasro allows you to use your own design for customization. You can upload your artwork or choose from their design options.
Yes, it’s recommended to follow the design guidelines provided by Depasro to ensure the best quality and results. These guidelines may include preferred file formats, image resolution, and color specifications.
Depasro is a creative platform that specializes in customizing a wide range of products, allowing customers to express their individuality and personal style. From trendy t-shirts and mobile covers to cozy pillows and scented candles, Depasro offers a diverse array of customizable items.
Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.
All orders are processed within 7 business days (excluding weekends and holidays) after receiving payment and customization details for personalized items.During high demand periods, processing times may be slightly extended, and we appreciate your patience.
• The Goods are in the original packaging
The following Goods cannot be returned:
• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.